Contact information

Contact Information
Keltro International Shop

Welcome to the Keltro International Shop contact section.
Our team is available for customer service, order information, shipping, returns, and general support.

Customer Service
📧 Email

support@keltroshop.com

📞 Phone

+39 351 498 2517

💬 Online Support

Available via the contact form on the website.

🌐 Website

www.keltroshop.com

Customer Service Hours
Day
Monday - Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday 9:00 AM - 1:00 PM

(Time Zone: CET/CEST – Italy)

Company Address

Keltro International Shop
Via Dei Giovi, 8 22060
Carimate, Como, Italy

Order Support

For inquiries regarding:

order status;

shipping;

returns and refunds;

order changes;

damaged products;

please always include:

order number;

name used for purchase;

email address associated with the order.
Partnerships and Business

For business partnerships, collaborations, or B2B inquiries:

📧 business@keltroshop.com

Social Media

Follow us on our official channels:

Instagram: soon
Facebook: soon
TikTok: soon
Response Times

Our team aims to respond:

within 24 business hours for standard inquiries;

within 48 hours during peak periods.
Important Notes

Keltro International Shop will never request:

password;

full card details;
bank security codes;

via email or text.
We encourage customers to contact us exclusively through the official channels listed above.